Returns & Refunds policy

Digital Products Returns Policy

Effective Date: 17/01/2025

At Anbessaorder.com a Kebra Technologies Ltd brand, we take pride in offering high-quality digital products. Please carefully read this Digital Returns Policy before completing your purchase. By making a purchase, you agree to the terms outlined below.

1. No Returns or Refunds

Under UK law, digital content is not subject to the same return rights as physical goods. Once a digital product has been downloaded, accessed, or delivered, the right to cancel or request a refund is waived, as per the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013.

2. Exceptions to the No-Return Policy

While all sales of digital products are final, we may consider exceptions in the following cases:

• Defective Content: If the digital product is faulty, corrupted, or otherwise defective, you may be entitled to a replacement or refund in accordance with your statutory rights under the Consumer Rights Act 2015.

• Duplicate Purchases: If you accidentally purchase the same product multiple times, please contact us with proof of duplicate transactions for assistance.

3. License and Usage Rights

All digital products are sold with a limited, non-transferable license for personal or business use (as applicable). Unauthorized sharing, duplication, or distribution of digital products violates copyright law and our terms of service.

4. Contact Us

If you encounter any issues with your purchase or require assistance, please contact our customer support team at:

• Email: refund@kebra.co.uk

• Response Time: We aim to respond within 7 business days.

5. Acknowledgment

By completing your purchase, you confirm that:

• You have read, understood, and agreed to this Digital Returns Policy.

• You acknowledge that the right to cancel is waived once the digital product is downloaded, accessed, or delivered.

6. Your Legal Rights

This policy does not affect your statutory rights under UK consumer law. For more information about your rights, please visit the UK Government's Consumer Rights website at https://www.gov.uk/consumer-protection-rights.

Thank you for your understanding and support of our commitment to delivering quality digital products.

Would you like to add branding, specific examples of your digital products, or adjust the tone further?

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail refund@kebra.co.uk